Welcome to our website. These terms and conditions will apply to all transactions placed online, by e-mail, telephone or by post with The Craft Dookit. Any dispute arising from these Terms and Conditions is subject to the laws of England and Wales.
The term “The Craft Dookit” or “us” or “we” refers to The Craft Dookit whose address is The Craft Dookit, PO Box 21146, Alva, Scotland FK12 5PE. The term “you” refers to the person purchasing or agreeing to purchase goods from The Craft Dookit.
Pricing
All prices are shown in pound sterling (£) and are inclusive of UK VAT at the current rate, it may be necessary to alter any advertised price, we reserve the right to do so without prior notice. Pricing and product details are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for error and ommissions.
We reserve the rights to alter our prices and product details without notice.
All online stock is sold in pound sterling (£), however a currency convertor is available on our online shop for viewing and purchasing stock outwith the UK. Please note that this convertor updates exchange rates on an hourly basis so stock prices will change regularly.
Payment
We are pleased to accept all major credit/debit cards, all credit/debit card transactions are subject to validation checks and are authorised by the card issuer. If the issuer of the card refuse to authorise payment to us, we will not be liable for any delay and / or non delivery of your order.
We store no bank details relating to orders placed on-line. These are processed via our internet merchant provider. All bank details provided over the telephone and by post are processed as soon as the order has been dispatched and all information except for the merchant credit/debit card transaction slip is destroyed.
Delivery
Please refer to the Ordering, Delivery and Returns Section on Website.
Cancellation
All orders can be cancelled prior to dispatching at any time and a full refund will be issued. If an order has been dispatched and is no longer required please refer to our Returns policy.
Returns Policy
At The Craft Dookit we want you to be happy at all times and will exchange and refund items that fall within the following:
Faulty Items - If you receive an item that is faulty then please return it to us with 7 days and we will send out replacement items straight away and refund you the postage for the return of the item. If you would prefer a refund rather than a replacement please state this when returning. We will then refund you the price you paid for the item plus the postage costs. This does not affect your statutory rights as a customer.
Other returns - If you receive an item and you are unhappy with it for any reason, then send it back to us in its original condition within 30 days and we will refund you. If the product is not faulty then it is essential that you do not open the item if you wish to return it for a refund as once opened we can not exchange or refund the item. This does not affect your statutory rights as a customer.
When sending items back please include a copy of your invoice and details of why you are returning the item. The address for all returns is The Craft Dookit, PO Box 21146, Alva, FK10 9AG.
Security
We are fully committed to providing full security both through our on line and mail order service. We use secure socket layer (SSL) technology to ensure that your details are safe for all sales transactions with us. All information you provide is fully encrypted so that it cannot be read by third parties.
Privacy Statement
Please refer to the Privacy Statement section which forms part of these terms and conditions.
Copyright Notice
This website and its content and all printed matter are copyright of The Craft Dookit - © The Craft Dookit 2007. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extracts for your personal and non-commercial use only
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system
Website Disclaimer
The information contained in this website is for general information purposes only. The information is provided by “The Craft Dookit” and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website
Through this website you are able to link to other websites which are not under the control of “The Craft Dookit”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, “The Craft Dookit” takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without The Craft Dookit’s prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales
